Shipping policy
Processing Time All orders are processed within 1–2 business days. Orders placed on weekends or UK public holidays will be processed the next working day.
United Kingdom We offer free standard shipping on all UK orders, regardless of order size or weight. You can expect delivery within 2–5 business days.
European Union We ship to all EU member states via Standard International shipping.
| Order Weight | Shipping Cost |
|---|---|
| Up to 200g | £2.49 |
| 201g – 1kg | £4.99 |
Estimated delivery: 5–10 business days.
North America (USA & Canada) We ship to the United States and Canada via Express International shipping.
| Order Weight | Shipping Cost |
|---|---|
| Up to 200g | £4.99 |
| 201g – 1kg | £8.99 |
Estimated delivery: 5–10 business days.
Rest of World We ship to Australia, UAE, Switzerland, Japan, Singapore, South Korea, Hong Kong, Norway, New Zealand, Malaysia, India, Indonesia, Israel, Kuwait, Pakistan, Qatar, Saudi Arabia, Turkey, and Vietnam via Standard International shipping.
| Order Weight | Shipping Cost |
|---|---|
| Up to 200g | £4.99 |
| 201g – 1kg | £8.99 |
Estimated delivery: 7–14 business days.
Important Notes
- Shipping weights are based on the total weight of your order including packaging.
- International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates.
- We are unable to ship to countries not listed above. If your country isn't listed, please contact us to enquire (hello@hojichalab.co.uk).
- Once dispatched, you will receive a confirmation email. Tracking may be available depending on the shipping method used.